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Default Address Lock

Prevent Shopify from overwriting your customers' default addresses when they ship orders to different locations.

The Problem

Since 2015, Shopify has automatically changed customers' default addresses whenever they place an order with a different shipping address. This causes major headaches for merchants.

  • Gift Stores

    Customers who send gifts to friends and family find their default address constantly changing to gift recipients' addresses.

  • B2B Merchants

    Business buyers who ship to their clients end up with incorrect default addresses, disrupting future orders.

  • CRM-Integrated Shops

    Stores relying on accurate customer data for marketing or fulfillment face data integrity issues.

  • Subscription Businesses

    One-time gift shipments can override the subscription delivery address, causing recurring shipments to go to the wrong place.

Default Address Lock

Without Our App

  1. Step 1

    Default address is A (Your home)

  2. Step 2

    You ship a gift to B (Friend's address)

  3. Step 3

    Shopify changes default to B

Default address is now wrong!

Future orders may ship to the wrong place

With Our App

  1. Step 1

    Default address is A (Your home)

  2. Step 2

    You ship a gift to B (Friend's address)

  3. Step 3

    App detects change & reverts to A

Default address stays correct!

Your home address remains protected

What We Do

  • We don't change order addresses
  • We protect your default address

How It Works

Our app intelligently monitors address changes and automatically restores the original default address when Shopify tries to overwrite it.

  • Smart Detection

    Distinguishes between order-triggered changes and intentional manual updates. Manual changes by customers or staff are preserved.

  • Automatic Restoration

    When an order overwrites a default address, the app restores the original in real time, as the order is placed.

  • Activity Dashboard

    See every protection event in one dashboard, with a full history of the addresses the app restored.

  • Privacy-First

    We only store address IDs, never actual address content. Your customer data stays secure in Shopify.

Ready to Protect Your Customer Addresses?

Install Default Address Lock today and stop Shopify from overwriting your customers' default addresses. Free plan available for small stores.